Trustnet Limited (“we”, “our”, “us” and derivatives) are committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use, sets out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us relating to your use of any of the below websites (“sites”).

For the purposes of the Data Protection Act 1998, the data controller is Trustnet Limited of 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Our nominated representative for the purpose of this Act is Kirsty Witter.


We collect information about you when you register with us or use any of our websites / services. Part of the registration process may include entering personal details & details of your investments.

We may collect information about your computer, including where available your operating system, browser version, domain name and IP address and details of the website that you came from, in order to improve this site.

You confirm that all information you supply is accurate.


In order to provide personalised services to and analyse site traffic, we may use a cookie file which is stored on your browser or the hard drive of your computer. Some of the cookies we use are essential for the sites to operate and may be used to deliver you different content, depending on the type of investor you are.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our sites.


We store and use information you provide as follows:

We may also send you emails to provide information and keep you up to date with developments on our sites. It is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mails. You can change your e-mail address at any time.

In order to provide support on the usage of our tools, our support team need access to all information provided in relation to the tool.

We will not disclose your name, email address or postal address or any data that could identify you to any third party without first receiving your permission.

However, you agree that we may disclose to any regulatory authority to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you, or if relevant, any of your clients.

You agree that we may pass on information obtained under Money Laundering legislation as we consider necessary to comply with reporting requirements under such legislation.


We want to ensure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information that is inaccurate.

You have the right under data protection legislation to access information held about you. If you wish to receive a copy of any personal information we hold, please write to us at 3rd Floor, Hollywood House, Church Street East, Woking, GU21 6HJ. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary, including the use of encryption, to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. You will not hold us responsible for any breach of security unless we have been negligent or in wilful default.


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Our sites contain links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


If you want more information or have any questions or comments relating to our privacy policy please email [email protected] in the first instance.

Keyword Search

 Calculator Calculator
Time Zone Time Zone
You are here:  FE Trustnet     Education        Fund Supermarket Guide

Fund Supermarket Guide

Pros and Cons

What are the Pros and Cons of using fund supermarkets?
To decide about investing through a fund supermarket, consider some of the advantages and disadvantages of using one.


- Many offer significant discounts on the initial charge of a fund. The charge is often converted into extra units or shares and passed back to you.
- Even more supermarkets now allow a mix of funds from several different management groups in one ISA wrapper, combining high risk and low risk funds from a wider range.
- A fund supermarket provides a portfolio monitoring tool and a consolidated statement, enabling the investor to view all purchases online and receive a statement, usually twice a year (this is useful if the investor has chosen the mix and match ISA option).
- Many supermarkets accept ISA transfers.
- Fund supermarkets allow instant transfer of funds. Some supermarkets have no charge for switching between funds and management groups. The best of them may also have the ability to perform a same day transfer, ensuring that money is never out of the market.
- It is possible find a route to invest and manage an account through a channel of choice, whether that is online, over the telephone or via paper methods.
- Most supermarkets are equipped with search tools to help narrow down fund choice. Some may enquire about risk preferences and investment objectives.


- Although many funds offered through a fund supermarket have low initial charges, the annual and most significant charge almost always remains at full price.
- Not all transactions are fully online. Despite an online presence investors may still be required to provide a paper-based confirmation before investment; conversely, some supermarkets can only process lump sum investments online.
- Some supermarkets operate 'ISA-only' platforms. These would be unable to accommodate transactions that stepped outside of that framework.
- Many online supermarket models are designed with the independent investor in mind. Although many provide online search tools and highlight the best performing funds, few offer tailored advice on what to buy (there are usually some details on how to contact an IFA, though).
- Some fund supermarkets operate a tiered charging system, even though they offer discounts. Investors need to be clear about all the charges they are likely to incur.
Previous Section «
Next Section »

Back to top of pagetop